Privacy Statement

Updated: March 2021.

Science Made Simple is committed to protecting and respecting your privacy.

Information about Science Made Simple’s Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website and book our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We keep this Policy under regular review and may change it from time to time so please check this page to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.

If you have any questions regarding this Policy please contact us.

Who are we?

We are Science Made Simple Ltd, a company limited by guarantee (no. 05187306) operating as a social enterprise. Our registered address is 14-17 The Parade, Cardiff. CF324 3AA.

How do we collect information from you?

We obtain information about you when you use our website or our social media channels, for example, to enquire and book our services, or if you register to receive our e-newsletters and alerts.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, telephone number upon consenting when using one of our online forms.

This information will be sent to a secure email where it maybe passed to a secure CRM system through Mailchimp.

If you have signed up for our e-newsletters, your information is held on Mailchimp, a secure third party system.

You can view Mailchimp’s privacy policy here.

How is your information used?

We may use your information to:

  • notify you of changes to our services
  • send you communications which you have requested and that may be of interest to you, such as an e-newsletter about upcoming opportunities or services
  • process a grant or job application
  • communicate with you about your contract and provide customer support
  • provide suggestions to you
  • support our data analytics projects
  • carry out our obligations arising from any contracts entered into by you and us

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Service Feedback

If you give us feedback on our services we will retain the information for internal use to make improvements. Your feedback will be anonymised for this purpose. If you provide testimonials to our service your personal information will not be included in their use. If you would like your comments or feedback to be erased at any time, please contact us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Authorised partners working on our behalf

Very occasionally, we might pass your information to our authorised partners for the purposes of completing tasks and providing services to you on our behalf. For example, booking information (name and contact email) to a venue hosting an event for us for health and safety purposes.

However, when we use authorised partners, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties, unless we are required to do so by law, for example, for NHS Test and Trace, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

We will only contact you for marketing purposes by email if you have given your prior consent. You can change your marketing preferences at any time by contacting us.

If you no longer wish to receive our newsletters, you can click UNSUBSCRIBE when you open the most recent newsletter in your browser.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us.

You have the right to ask for a copy of the information that Science Made Simple holds about you. Please contact us.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’

Like many other websites, Science Made Simple’s website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We use Google Analytics for our web statistics. You can choose to accept or decline cookies. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/carer’s permission beforehand whenever you provide us with personal information.

Consent for film/video, audio and photography

We sometimes take photographs/videos at events for website, social media and marketing purposes. These photographs are stored on a secure server, shared only with authorised partners and will automatically be deleted according to the photographic permissions form.

Science Made Simple will take all steps to ensure images are used solely for the purposes they are intended. If you become aware that any images are being used inappropriately you should inform us immediately.