Science Made Simple is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website and book our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We keep this Policy under regular review and may change it from time to time so please check this page to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.
If you have any questions regarding this Policy please contact us.
Who are we?
We are Science Made Simple Ltd, a company limited by guarantee (no. 05187306) operating as a social enterprise. Our registered address is 14-17 The Parade, Cardiff. CF324 3AA.
How do we collect information from you?
We obtain information about you when you use our website or our social media channels, for example, to enquire and book our services, or if you register to receive our e-newsletters and alerts.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, telephone number upon consenting when using one of our online forms.
This information will be sent to a secure email where it maybe passed to a secure CRM system through Mailchimp.
If you have signed up for our e-newsletters, your information is held on Mailchimp, a secure third party system.
send you communications which you have requested and that may be of interest to you, such as an e-newsletter about upcoming opportunities or services
process a grant or job application
communicate with you about your contract and provide customer support
provide suggestions to you
support our data analytics projects
carry out our obligations arising from any contracts entered into by you and us
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
If you give us feedback on our services we will retain the information for internal use to make improvements. Your feedback will be anonymised for this purpose. If you provide testimonials to our service your personal information will not be included in their use. If you would like your comments or feedback to be erased at any time, please contact us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Authorised partners working on our behalf
Very occasionally, we might pass your information to our authorised partners for the purposes of completing tasks and providing services to you on our behalf. For example, booking information (name and contact email) to a venue hosting an event for us for health and safety purposes.
However, when we use authorised partners, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties, unless we are required to do so by law, for example, for NHS Test and Trace, by a court order or for the purposes of prevention of fraud or other crime.
We will only contact you for marketing purposes by email if you have given your prior consent. You can change your marketing preferences at any time by contacting us.
If you no longer wish to receive our newsletters, you can click UNSUBSCRIBE when you open the most recent newsletter in your browser.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us.
You have the right to ask for a copy of the information that Science Made Simple holds about you. Please contact us.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We use Google Analytics for our web statistics. You can choose to accept or decline cookies. This may prevent you from taking full advantage of the website.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/carer’s permission beforehand whenever you provide us with personal information.
Consent for film/video, audio and photography
We sometimes take photographs/videos at events for website, social media and marketing purposes. These photographs are stored on a secure server, shared only with authorised partners and will automatically be deleted according to the photographic permissions form.
Science Made Simple will take all steps to ensure images are used solely for the purposes they are intended. If you become aware that any images are being used inappropriately you should inform us immediately.
Science Made Simple Ltd.
School of Physics and Astronomy
The Queen’s Buildings
14-17 The Parade, Cardiff
CF24 3AA, UK